Our Terms & Conditions
Once submitted, orders will be processed and delivered unless you contact us to specify otherwise. You must contact us by our deadline, midnight Wednesday to cancel or amend your order. Please contact us via email or phone. Cancellations & changes after our deadline cannot be accepted.
Fees and Charges.
Orders are charged administration, packing and delivery fees as outlined on our ‘Deliveries’ page.
All orders have a minimum of $45. You will not be able to confirm your order if it is below the minimum amount.
Orders must be placed before 12 midnight Wednesday for Friday & Saturday deliveries. Orders placed after this deadline – it is your responsibility to contact us and confirm if your order can be processed. Orders placed after the deadline will be processed the following Friday & Saturday.
Receiving the Orders and Deliveries.
After placing your order you will receive a confirmation email outlining your order. A follow up email will be sent to all new customers only, confirming delivery day & estimated 2 hour time frame. If you are not home to receive your order we will leave it in a shady spot near your front door unless you specify otherwise. If you have ordered dairy or other items that require refrigeration, it is your responsibility to ensure you are home to refrigerate these items or leave a cooler & ice pack at your door. We are unable to accept responsibility for spoiled goods due to overheating. All effort will be made to contact you if we are unable to either locate or enter a gated premise, however, if you have supplied us with an incorrect phone number/address and/or are unable to give us entry at time of delivery, you will still be charged for you order.
Non Availability of Goods
We strive to stock all items listed on our website. Due to the seasonality and scarcity of organic produce there are times where items become unavailable. If this is the case you will not be charged for said items.
The price of items on the product list is based on last weeks market prices and are therefore subject to change. All prices listed are in Australian Dollars.
Payment will be charged to your credit card the day your order is packed and delivered, this means that you will only be charged for what you receive.
We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your purchase of goods or other use of this web site or any linked web site, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this web site.
Linked web sites
Mr Organic may provide links to other web sites. Those links are provided for convenience only and may not remain current or be maintained.
Our links with linked web sites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked web sites, or of any information, graphics, materials, products or services referred to or contained on those linked web sites.